Unfortunately Polsat transmit their signals from a different satellite to SKY in the UK so if you currently have a Sky dish, you would still to have another dish installed to be able to receive Polsat. As part of the TSG we are able to offer a national installation service to make this part of the process quick and painless. A standard* install can be done from as little as £120 and would be installed within 10 business days (excluding peak times). If you already have the equipment but would like us to realign or check it for compatibility with Polsat then National service calls are available from £65.

*Standard Call Types – General Overview

• Satellite Dish installation services provided to support DOMESTIC clients only.
• Satellite Dish installation work would be based upon a ‘Standard call’ which is defined as requiring a 1 man installation team to install a ‘standard’ set of materials onto a property of two storeys or less in height (Domestic)
• Service Partner/ Contractors will be required to undertake/ complete satellite Dish installation calls in accordance with the agreed technical specifications (CAI/ IDSC) and current H&S guidelines (Dish alignment/ cable routing etc)
• The provision, installation and alignment of Satellite Dish which is suitable for receiving the desired satellite services (Dish size 65cm - mesh or solid type)
• The provision and installation of standard mounting brackets - Site specific (Wall mount)
• The ‘Standard’ Single Output option is based upon a domestic single output LNB (Universal or BSKYB Type)
• The provision and installation of a surface mounted downlead cable (Bench marked type) up to 20m in length to a suitable position for connection to the supplied / customer’s equipment (Digital STB/ Receiver).
• All wall entry holes will be properly sealed against the elements using silicon sealant and appropriate internal/ external weather covers
• The downlead cable shall be terminated in accordance with the clients/ STB specification using a crimp on ‘F’ type cable connector.
• The final assessment of received services to confirm that the new service (coverage restrictions apply) is operational to agreed levels following the Satellite Dish installation.
• The measurement of the received signal levels at the terminated end of the downlead cable using agreed test equipment to confirm that the customer has access to the desired satellite services.
• The recording and sign off of all relevant call details using a generic CCR document (Call Completion Record)
• A Site survey charge of £40 will apply if the installation cannot go ahead for any reason.